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Terms and conditions

Bidding, instant purchase and fee policies — read carefully before your first transaction.

6 Main sections

Using FleetX means accepting the following terms and policies. Read them carefully before trading.

1. Bidding terms

When you join an auction on the platform, your bid is a binding commitment to buy if you win. Auction participation requires a wallet deposit of at least the minimum specified for each vehicle. The platform may retain the deposit if you withdraw.

2. Instant purchase policy

Direct purchases are subject to vehicle availability and final seller approval. Funds are reserved on your card or wallet until ownership transfer is completed through the traffic system and Absher.

3. Fees and commissions

15% VAT applies to the total vehicle value or administrative service fees and platform commissions. All fees are shown transparently at checkout before final purchase confirmation, with no hidden fees.

4. Privacy and data protection

We protect your personal and financial data using security best practices. We share information with third parties only when necessary to complete a transaction or comply with Saudi regulations.

5. Account closure and suspension

The platform may suspend or close accounts that breach its terms or engage in fraud. You may request account closure after settling all outstanding financial obligations.

6. Dispute resolution

If a dispute arises between buyer and seller, FleetX will mediate using platform records and certified technical reports. All disputes are subject to the applicable laws of Saudi Arabia.